IOM Communications Ltd is committed to respecting and protecting your personal data and privacy. The purpose of this Privacy Notice is to explain how and why we process personal data about people who visit and use our event registration website, who we share it with and what your rights are under the General Data Protection Regulation.

We will keep this Privacy Notice under regular review and may update it from time to time. We would encourage you to visit this page regularly to keep informed about the purposes for which we process your information.

Who are we?

IOM Communications Ltd is a Registered Charity No 1059475 and a wholly owned subsidiary of the Institute of Materials, Minerals and Mining (IOM3). IOM3 is a registered professional engineering institution in the UK and a Registered Charity No 269275, with registered address is 297 Euston Road, London NW1 3AD.

IOM Communications Ltd organises conferences and events on behalf of IOM3, its technical communities and local societies. IOM3 is a Data Controller in respect of the personal information that we process in relation to delegates who register for these events. In this notice, references to “we” “us” or “our” are references to IOM3.

How do we collect information from you?

When you register to attend our events, online forms are used to collect personal and contact details from you to allow us to register you as a delegate for our events.  Some information will be collected automatically as you browse our website pages.

What personal data do we process?

We collect and process the personal information required we need to administer event bookings and organise events.

The personal data we collect may include the following:

·        Basic personal and contact information, including name, address, email address, phone number

·        Job title and place of work

·        Information about your membership of IOM3 (membership number) or membership of other similar organisations to whom we may offer discounted fees for event registration

·        Information about dietary and access requirements to allow us to cater for delegates’ needs

We do not collect or store any financial data via our website. All financial transactions relating to membership fees or event/course registration are performed directly via a secure online payment gateway provided by SagePay. A copy of the SagePay Security Policy is available at

When you visit the website, Google Analytics may be used to collect standard internet log information and details of behaviour patterns. The website may record your IP address for statistical purposes and to monitor trends in website use.

How is this information used and who do we share it with?

We use your information to administer IOM3 events and register you as a delegate. The lawful basis of processing is performance of a contract.

We will not sell your details to any third party for marketing purposes.

The online event registration system is provided and supported by Eventsforce Solutions Ltd, who acts as a Data Processor and has its own Privacy Notice. The Eventsforce Privacy Policy can be viewed here

Your name and company information may be shared with other delegates at an event that you attend, on an event delegate list, but you can opt out of this if you wish.

We will store your contact details on the event registration system and use these to contact you about future events on the same or related subject matter, organised by IOM3, its technical divisions and local societies. For events organised on a rotational basis, for example by member organisations of an association, your contact details will be shared with the organisers of future events in the same series. Delegates registered on the event registration system prior to 2018 will be contacted about events that may be of interest to them. This processing fulfils our legitimate interests in promoting technical conferences and events for the dissemination of technical information, sometimes in and collaboration with other societies and organisations, and ensuring that Institute members and past event delegates are aware of and can take part in such events, including to fulfil the professional requirements of continuing professional development. When you register for an event, you will be given the option to decline future communications.

We use an email communication system provided by Campaignmaster, who acts as a Data Processor, to send out emails and your name and email address will be stored on that system’s database. Any emails you receive about our events via Campaignmaster will allow you to opt out of any further communications.

Delegates registered on the system prior to 2018 will be contacted about events that may be of interest to them but will have the option of unsubscribing from future email communications. The lawful basis for this processing is Legitimate Interests. 

How long will we keep your data

Financial information related to your registration will be retained for a statutory period of seven years. We will retain your personal details for a maximum period of seven years.


We use organisational, administrative, technical and physical security measures to safeguard your personal information and help ensure that it is processed promptly, accurately and completely. We require Service Providers who act as Data Processors on our behalf to safeguard your personal information and only use it for the purposes we specify.

Your rights

Under the General Data Protection Regulation you have the right to access, update, erase, change or correct your personal information.

·        Withdraw your consent for our use of your information, where our processing is based on your consent

·        Restrict and/or object to the use of your personal information

You have the right to request a copy of the information we hold about you. Please use the form provided for this purpose at or contact us at the address given at the end of this policy.

Full explanations of your rights are available on the ICO website at

Please note that in some cases, if you do not agree to the way we process your information, it may not be possible for us to register you as a delegate for events organised by IOM3. Also, it may be necessary in some cases to keep a minimum of personal information for us to be able to restrict processing.

Please contact us if you have any questions about how we use your information. If you are unhappy with how we have handled your information you should let us know so that we can investigate your complaint or you can contact the Information Commissioner’s Office

Keep us informed

We want to make sure any information we hold for you on our events registration system is up to date, so please ask us to correct it if it needs updating by writing to

Contact us

If you have any questions regarding this policy or our data protection practices, you can email  or write to Nuna Staniaszek, Director of Communications, IOM3, 297 Euston Road, London NW1 3AD, Email

This Privacy Notice was last updated on: 21 May 2018